Payment

We use a highly secure system to process your payment (see security for Protx Security Statement).

We take payment from your card at the time we receive your order, once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

The price you pay is the price displayed on this website at the time we receive your order apart from the following exceptions:

a) While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Payment can be made by any method specified when placing an order. For information about secure on-line ordering see Security.

Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the
products.

All prices include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see delivery information for further details).

Protx Security Statement

The Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.

Transaction Security

The transfer of the less sensitive transaction details from the retailer’s site to Protx is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof.

Security for the Shopper

Any communication between the customer and Protx is encrypted to the maximum strength supported by the customer's browser. The customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer.

Data Storage

All data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.

Reids do not keep any record of your debit or credit card details as these are held on a encrypted and highly secured database by Protx (see above Security Statement)

Your personal information will not be passed onto any other company or third parties.

If you do not wish be contacted by Reids about future special offers or promotions then please tick the relevant box when placing your order.